Shipping and Returns

• Delivery WITHOUT INSURANCE (4 to 15 business days – WORLDWIDE): €32.90
• Delivery WITH INSURANCE (4 to 15 business days – WORLDWIDE): €44.90
• Free delivery without insurance for purchases over €300
• Delivery with insurance available for €10 for purchases over €300

The supplier and shipping type are determined by our delivery service depending on the package size and destination country. For any questions or special requests, please contact us at: [email protected]

• Once payment is confirmed, the order is shipped within 2 to 3 business days.
• The tracking number is issued 1 to 2 business days after shipment.
• The standard delivery time is 4 to 15 business days worldwide.
• This time depends on customs formalities, international transport, holidays, etc.
• Although we do our best to meet this deadline, some delays may occur beyond our control.

⚠️ ⚠ No refunds are possible once the order has been placed for more than 24 hours, as the payment has already been forwarded to the warehouse and logistical preparation is underway. It is therefore impossible to cancel or modify the order at this stage.

• For safety reasons, no package returns are accepted.
• In case of our mistake (incorrect products in the package), we will resend the correct products free of charge.
• If the customer made a mistake in their order, changed their mind or wishes to return products, no returns or refunds are possible.

No reshipment is available if the shipping method chosen was without insurance.

Insurance covers the following cases:

• Lost package, upon presentation of official proof from the carrier.
• Package not delivered within 30 days, without confirmation of delivery.
• Package seized by customs, upon official proof.

⚠️ ⚠ Offer valid only in the European Schengen area, excluding Scandinavian countries and Finland.

• The address provided is incomplete, incorrect, or invalid.
• The pickup point is closed, inactive, or has refused the package.
• The package has been returned to the sender (absence, refusal, closed gate, etc.).
• The package has been delivered to a pickup point and not collected on time.

You can mention the address of your relay point at the time of the order.

⚠️ ⚠ Please verify that the address is correct and active. In case of return due to incorrect address or closed/invalid relay point, no free reshipment will be done.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic (Czechia), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Ukraine.

United Arab Emirates, Albania, Australia, China, Gibraltar, Hong Kong, Japan, Korea, Monaco, New Zealand, Singapore, Turkey, Taiwan.

In case of a large order, it may be divided into several packages. You will receive multiple tracking numbers (one per package) to ensure optimal tracking and secure delivery.

No signature is required upon delivery, except in some countries where the postal service may require it. In case of absence, a notice will generally be left for pickup at the post office.

Laws regarding the purchase of these types of products vary from country to country. It is your responsibility to check with customs or the competent authority in your country before purchasing.

• Credit card
• Cryptocurrencies
• Bank transfer (may take 1 to 3 business days upon receipt)